Please return items to  'Home Grown Crafts (Returns)', 36 Kingsway, Dovercourt, Essex, Co12 3AB

Any queries please call 01255 318131 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

All returns should be suitably packaged in accordance with the returns policy described below.

Returned products must be unused, in a saleable condition and in their original packaging with all labels, delivery / invoice notes and voucher enclosed. Once we have received them back, we will either credit or replace (subject to stock availability) the products, whichever you prefer.

Home Grown Crafts will happily refund or replace (subject to stock availability) any damaged or faulty product within six months from delivery date, other than due to normal wear and tear, failure to follow instructions or misuse. Postage and packaging will be refunded in this instance.

Home Grown Crafts reserve the right to refuse or issue a refund/replacement product and to recover the cost of the returns delivery from you in the event that the product is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear. We do ask that damaged or faulty product be returned promptly. This does not affect your statutory rights.